The necessity of having a solid communication system in place has proven itself twice over during the pandemic lockdown. All workplace teams had to acclimate themselves to online conversations exclusively, and they had to learn it quickly. The problem first arose when people had to switch between emails and chats. This led to the loss of entire conversations and messages stored in the email and chat silos. With half the info, you can only do half the effective work.
This is where having a good communication app comes in handy. It has been proven many times that companies with connected employees are 25% more productive. So, if your communication app doubles as a productivity app, your company is the one to gain. To improve communication and be more productive, companies must have the right processes and tools in place.